health guarantees: your peace of mind protection
We stand behind every British Shorthair cat we place with comprehensive health guarantees, genetic testing, and lifetime support to ensure your new companion enjoys a long, healthy life.
our guarantees
- 2-year genetic health guarantee
- 14-day health adjustment period
- Lifetime breeder support
- Complete health documentation
- Genetic testing of all breeding cats
- Veterinary health certificates
- Replacement or refund options
- Written guarantee contract
health testing
Genetic Tests
- HCM (Heart disease)
- PKD (Kidney disease)
- Blood type testing
- DNA health panels
Regular Screening
- Annual health exams
- Cardiac evaluations
- Eye examinations
- Laboratory testing
Support Included
- 24/7 emergency contact
- Veterinary guidance
- Nutrition consultation
- Behavior support
- Grooming assistance
- Health monitoring advice
- Return policy
- Breeding guidance (if applicable)
Our Health Guarantee Philosophy
We believe that every British Shorthair deserves the best start in life and ongoing support throughout their lifetime. Our comprehensive health guarantees reflect our commitment to producing healthy, well-adjusted cats and supporting their families.
- Prevention First: Extensive genetic testing of breeding cats
- Early Detection: Comprehensive kitten health evaluations
- Transparency: Complete health documentation provided
- Ongoing Support: Lifetime assistance and guidance
- Quality Assurance: Rigorous health standards maintained
- Professional Care: Veterinary partnerships and oversight
- Peace of Mind: Written guarantees and clear policies
- Family Focus: Supporting the human-cat bond
Comprehensive Health Protection
Genetic Health Guarantee
Coverage Period
- 2 Years: Full genetic health coverage
- Lifetime: Hereditary conditions covered
- Congenital Issues: Present from birth
- Breed-Specific: Known BSH genetic conditions
- Documentation: Veterinary diagnosis required
Covered Conditions
- HCM: Hypertrophic cardiomyopathy
- PKD: Polycystic kidney disease
- Hip Dysplasia: Joint malformation
- Eye Defects: Congenital eye problems
- Other: Documented genetic issues
⏰ Adjustment Period Protection
14-Day Coverage
- Immediate health issues discovered
- Veterinary examination within 72 hours
- Upper respiratory infections
- Digestive problems
- Parasites or infections
What's Required
- Vet exam within 3 days of pickup
- Documentation of any issues
- Contact us immediately
- Follow our protocols
- Professional diagnosis
Pre-Placement Health Protocol
Kitten Health Checks
- 8 Weeks: First veterinary examination
- 12 Weeks: Final health clearance
- Vaccinations: Age-appropriate vaccine series
- Deworming: Multiple treatments completed
- Microchip: Permanent identification
Health Documentation
- Health Certificate: Current vet examination
- Vaccination Record: Complete immunization history
- Deworming Log: Treatment documentation
- Genetic Testing: Parent test results
- Growth Records: Weight and development tracking
Our Testing Protocols
Genetic Testing Standards
Breeding Cat Requirements
- HCM Testing: Annual echocardiograms by certified cardiologist
- PKD Testing: DNA test and ultrasound screening
- Blood Type: Type A, B, AB determination
- PRA Testing: Progressive retinal atrophy screening
- General Health: Annual comprehensive examinations
Laboratory Partners
- UC Davis VGL: Genetic testing laboratory
- Optimal Selection: Genetic health screening
- PawPrint Genetics: DNA testing services
- Board Certified: Veterinary specialists
- ACVIM Cardiologists: Heart disease screening
Health Support Services
veterinary support
Professional Network
- Referrals to quality veterinarians
- Specialist recommendations
- Emergency clinic guidance
- Insurance company contacts
Health Consultation
- Nutrition and feeding guidance
- Health monitoring advice
- Preventive care planning
- Symptom evaluation assistance
lifetime support
Always Available
- 24/7 emergency contact
- Health concern discussions
- Behavior problem solving
- Nutrition consultations
Ongoing Resources
- Health care newsletters
- Seasonal care reminders
- New research updates
- Community support network
Guarantee Terms & Conditions
What's Covered
Genetic Health Issues
- Hereditary heart disease (HCM)
- Polycystic kidney disease (PKD)
- Congenital eye defects
- Hip dysplasia
- Other documented genetic conditions
Immediate Health Issues
- Upper respiratory infections
- Digestive problems
- Parasites (internal/external)
- Congenital defects
- Conditions present at placement
What's Not Covered
Environmental/Care Issues
- Accidents or injuries
- Improper nutrition effects
- Stress-related conditions
- Obesity and related problems
- Infectious diseases from exposure
Owner Responsibility
- Failure to follow care instructions
- Delayed veterinary care
- Non-compliance with requirements
- Abuse or neglect
- Natural aging processes
Remedy Options
Treatment Support
- Partial reimbursement for treatment costs
- Maximum amount specified in contract
- Veterinary documentation required
- Pre-approval for major treatments
- Reasonable and necessary care only
Replacement Options
- Replacement kitten of equal value
- Partial refund option
- Return and full refund (severe cases)
- Future kitten credit
- Case-by-case evaluation
How to Use Your Health Guarantee
step-by-step process
Immediate Action (0-14 days)
- Schedule vet exam within 72 hours
- Contact us immediately if any issues found
- Provide documentation from veterinarian
- Follow our guidance for next steps
- Keep all records of treatments
Long-term Issues (2+ years)
- Obtain professional diagnosis from veterinarian
- Submit claim with complete documentation
- Provide genetic testing if required
- Work with us on remedy selection
- Maintain communication throughout process
Preventive Health Tips
Maintaining Your Guarantee
- Regular Vet Care: Annual examinations and vaccinations
- Quality Nutrition: Feed premium cat food as recommended
- Safe Environment: Indoor living and hazard-free home
- Early Detection: Monitor for changes in behavior/health
- Documentation: Keep all health records organized
- Communication: Stay in touch with us about your cat
Signs to Watch For
- Breathing Changes: Difficulty breathing or open-mouth breathing
- Activity Level: Sudden decrease in energy or playfulness
- Appetite Changes: Eating much more or less than usual
- Litter Box Issues: Changes in urination or defecation
- Physical Changes: Lumps, swelling, or lameness
- Behavioral Changes: Hiding, aggression, or personality shifts
Your Peace of Mind is Our Priority!
Our comprehensive health guarantees reflect our confidence in our breeding program and our commitment to supporting you and your British Shorthair throughout their lifetime.
2-Year Genetic Guarantee • Lifetime Support • Professional Care • Written Protection
Because every British Shorthair deserves the best start in life